August 18, 2016
- Director, Practice Management, TD Ameritrade Institutional
Going forward, according to a Gartner survey , 89 percent of businesses will compete based on client experience. Who better to ask how you’re doing on the client experience score than your clients? And while client surveys can be helpful, you can likely get better, more genuine insights through a client advisory board. A client advisory board can provide you with valuable points of view and observations on your current services, new things you are considering, your brand, pricing, and more.